Terms of Service:
Last updated: 14 September 2026.
1. About Parallelism & Acceptance of Terms
Parallelism is a marketplace facilitator connecting companies and individual content creators (service providers) who are seeking verified feedback for their products. Participants engaging in feedback (customers) provide their focused attention and honest assessment, and are compensated for their time directly by the service providers. Participation is strictly online and there are no physical goods or services exchanged. By creating an account, accessing, or using Parallelism in any way, you agree to be bound by the Terms of Service herein and our Privacy Policy. If you do not agree, you may not access or use the platform.
Service Payments
Payments made through the Platform are payments for services provided by independent service providers to customers. The Platform facilitates the transaction and payment between the customer and service provider for a fee. Parallelism LLC and the Parallelism platform does not sell digital content, subscriptions, or in-app digital features as part of these transactions.
Parallelism acts solely as an administrative interface and intermediary connecting two sides of a marketplace. Parallelism is not a party to any transaction between a participant and a company or individuals, and does not endorse, guarantee, or warrant any product or campaign made available through the platform.
2. Eligibility, Account Registration & Protection of Minors
You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to create an account. By registering, you represent and warrant that all information provided is accurate, current, and complete, and that you have the legal capacity to enter into these Terms. You are responsible for safeguarding your password and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.
You may maintain only one account. Companies or individuals must complete any required verification before launching paid campaigns.
Protection of Minors. Parallelism is not directed to, and may not be used by, anyone under the age of 18. We do not knowingly collect, store, or process personal information from minors. If we learn that a minor has registered or submitted personal data, we will promptly delete that account and any associated information. A parent or guardian who believes their child has provided information to Parallelism may request its deletion by contacting us at support@parallelism-us.com, and we will process such verified requests without delay. Campaign content and interactions on the platform are intended for adults only, and Parallelism is not responsible for any exposure of campaign material to minors who access the platform in violation of this Section. We reserve the right to take additional protective measures, including account termination and fraud reporting, where minor safety is at risk.
3. User Responsibilities
Participants must: provide genuine engagement and honest feedback, not use bots, scripts, or automated tools, maintain only one account, not attempt to manipulate the attention verification system, comply with the 20-minute daily attention limit, and not share, transfer, or sell account access or earnings. You agree that engagement data, attention metrics, and responses are collected for verification and fraud-prevention purposes.
Verified Attention & Task Completion. To earn a reward, you must spend the full estimated task duration engaged with the campaign content. The task’s continue control remains locked until the full duration has elapsed, and the platform verifies the elapsed time server-side before issuing any payout. You may exit a task at any time before completion; doing so forfeits the reward for that task and no completion is recorded. Comprehension answers are verified server-side and affect your Trust Index (see Section 9) but do not block payout; attempting to submit a completion without spending the required time will be rejected. Each campaign may only be completed once per account.
4. Company Responsibilities
Companies must: provide accurate and lawful product information, fund campaigns before launch, not collect personal participant data beyond what is shared through the platform, comply with all applicable advertising, marketing research, and consumer-protection laws, and ensure campaign content does not infringe the rights of any third party. Companies are solely responsible for the products, claims, and materials featured in their campaigns.
5. Acceptable Use & Prohibited Conduct
You may not use Parallelism to upload, post, submit, or distribute content or engage in conduct that is: unlawful, harmful, harassing, hateful, threatening, defamatory, obscene, sexually explicit, discriminatory, or otherwise objectionable; that infringes or misappropriates any intellectual property or privacy right; that contains malware or malicious code; or that attempts to disrupt, overload, or gain unauthorized access to the platform or its systems. You may not scrape, reverse-engineer, or otherwise attempt to extract data from Parallelism, or use the platform for any illegal or unauthorized purpose.
Engaging in prohibited conduct, or any attempt to do so, will lead to immediate account suspension and may result in permanent termination of your account and forfeiture of any unpaid balance. You are solely responsible for any content you submit and for any consequences arising from it.
6. Intellectual Property & User-Generated Content
The Parallelism name, logo, software, design, and platform content are owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the platform without our written permission.
Restrictions on Copying & Imitation. You may not copy, imitate, replicate, or derive from the look, feel, branding, features, workflows, user interface, campaign mechanics, reward structure, or overall concept of Parallelism, in whole or in part, for any purpose — including launching a competing or similar service. You may not scrape, extract, download, or systematically collect platform data, content, or assets to recreate or train a similar product. Any derivative, cloned, or substantially similar service that mimics Parallelism’s distinctive design or functionality is prohibited and will be treated as a violation of these Terms. We reserve all rights and remedies available to protect the uniqueness of Parallelism.
You retain ownership of any content you submit (such as survey responses and feedback). By submitting content, you grant Parallelism and the relevant company a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, display, and analyze that content for campaign, research, and platform-operation purposes. You represent that you have all necessary rights to grant this license and that your content does not violate any third-party rights.
You acknowledge and agree that Parallelism is an open marketplace where you post and share content voluntarily and at your own discretion. Parallelism does not pre-screen content and is not responsible for whether other users or companies independently develop, copy, or use similar ideas, concepts, or feedback. To the fullest extent permitted by law, you waive any right to bring a claim, lawsuit, or proceeding against Parallelism, its affiliates, officers, employees, partners, or other users arising out of any alleged copying, misappropriation, or use of ideas or content you posted on the platform, and you release Parallelism from any such claims. If you believe a third party has misused your legally protected content, your sole remedy is to pursue that third party directly; you agree not to involve or name Parallelism in any such dispute, and to indemnify Parallelism against any costs it incurs as a result of being named or drawn into a claim.
7. Payments & Payouts
For launching company campaigns/content: Stripe fees are 2.9% + $0.30 per credit card transaction. Stripe charges additional Connect Express account fees that are passed on to account owners monthly, which vary based on the Express Account’s: Active Account Billing, Account Volume Billing, Payout Fee and Instant Payout Fee. In addition to Stripe fees and applicable taxes, the platform charges the following market facilitating fees: in events where the full budget is used: 23.4% per payout to participants; tasks deleted before any payouts: 4%; expired tasks before any payouts: 4%; tasks partially paid, then deleted: 23.4% per payout plus 4% of remaining, unused/expired budget; partially paid, then expired tasks: 23.4% per payout plus 4% of expired budget. The balance of earnings reflected in this platform is an informational record of earnings only. Parallelism does not hold, store, custody, or transmit funds and is not a money transmitter, bank, or financial institution under applicable law. All payouts are managed and executed exclusively by our financial partner, Stripe, and are subject to Stripe’s payout policies, terms, and compliance requirements.
Payouts are sent directly to your Stripe Express account on each verified task completion; there is no minimum balance or withdrawal request to make via the platform. Once a transfer lands in your Stripe account, Stripe deposits your balance to your linked bank account on your payout schedule. Express accounts default to automatic daily payouts; you can change the cadence to weekly, monthly, or manual in your Stripe dashboard. Allow up to 5 business days for funds to settle to your bank. Make sure your Stripe account is fully set up during task launch. Stripe’s payout schedule: Daily on a 2-day rolling basis means:
When your Stripe Express Connected Account receives funds on October 1, 2:46 AM (e.g. $0.50 payment): It becomes available 2 days after the charge date. Expected payout date: October 3 (2 days after October 1). Since the account is on a daily automatic payout schedule with a 2-day delay, the $0.50 should be paid out to your bank account on October 3, 2026. Allow 2 additional days for unforeseen processing delays for a total of 5 business days.
Your reflected balance will update only after Stripe confirms the transfer. The platform reserves the right to withhold, delay, or reverse payout requests for suspected fraudulent activity, violations of these Terms, or compliance reviews. Earnings are not interest-bearing and are not insured.
Campaigns Launched Near Their End Time: If a campaign is launched with 7.5 minutes or less remaining before its scheduled end time, participants cannot click on or access it, because the minimum reservation window exceeds the time left in the campaign. The applicable Stripe processing fees and Parallelism platform fees are still charged for such a campaign, even though no participant is able to access it. Any unspent budget is refunded when the campaign expires, as described in Section 8.
You are responsible for any tax obligations arising from your earnings. Parallelism does not provide tax advice. Where required by law, Parallelism or Stripe may collect tax information and report payments to the appropriate authorities.
8. Refund Policy & Platform Role
Refunds of Unused Budget. When a campaign is cancelled or its scheduled end date passes with unspent budget remaining, Parallelism refunds the unused portion to the original payer’s card. The refunded amount is the unused budget (plus any proportional sales tax) minus Stripe’s processing fee and the Parallelism platform fee. Refunds are issued through Stripe and may take several business days to appear on the payer’s card statement, depending on the payer’s bank.
Completed Payouts Are Non-Refundable. Rewards already paid to participants who completed a task are final and cannot be reversed or refunded by Parallelism. Only the unused, unspent portion of a campaign budget is eligible for refund.
Platform Role & Liability. Parallelism is strictly a facilitator and marketplace platform that connects companies and individuals. Parallelism does not control, endorse, guarantee, or warrant the actions of buyers or sellers on the platform and is not liable for payment issues arising outside of its facilitation role. Parallelism is not responsible for incomplete, inaccurate, or unverifiable feedback or verifications that occur in the free market between parties, and payouts made to those parties cannot be refunded by the platform.
Payment Issues. For issues related to a specific card charge, payout timing, or Stripe account, contact Stripe directly through your Stripe dashboard or Stripe’s support channels, as Parallelism does not custody or transmit funds. To report any unusual or suspicious incidents, contact Parallelism support at support@parallelism-us.com. Typical response time for support inquiries may take up to 7 business days.
9. Trust Index
The Trust Index measures participation quality through objectively scored comprehension questions. Correct answers increase your score, while incorrect answers decrease it. Scores are calculated by the platform using secure, server-held answer keys. Campaign creators may independently consider Trust Index scores when establishing eligibility for current or future campaigns, subject to applicable laws and platform policies. A lower score does not automatically restrict marketplace access but may affect eligibility for individual campaigns. Participants may improve their scores through accurate participation and dispute scoring errors. The platform may investigate and address verified fraud, automated submissions, deliberate manipulation, or violations of published participation rules. Subjective opinions and feedback are not graded for correctness. Trust Index changes do not retroactively affect compensation for validly completed tasks.
10. Account Suspension, Termination & Cancellation
We may suspend, restrict, or terminate accounts and access at any time, with or without notice, for violations including fraud, multi-accounting, bot usage, prohibited conduct, or any other breach of these Terms. Upon termination, any unpaid balance may be forfeited where associated with fraudulent or prohibited activity. Users may delete their account at any time via Settings. We may also suspend or terminate accounts to comply with legal obligations or to protect the platform.
You may cancel your account at any time through Settings. Upon cancellation or deletion: any unpaid or pending balance may be forfeited unless a valid payout has already been initiated through Stripe; the licenses you granted to Parallelism and to campaign companies under Section 6 survive termination and remain in effect for content already submitted; and certain data (such as payment, tax, and fraud-prevention records) will be retained as described in our Privacy Policy and as required by law. Deleting your account does not automatically remove campaign feedback already delivered to companies or records we must keep for legal, accounting, or security purposes.
11. Disclaimers
Parallelism and all campaign content, products, and services accessed through it are provided “as is” and “as available,” with all faults and without warranties of any kind, whether express, implied, or statutory. We do not warrant that the platform will be uninterrupted, error-free, secure, or that any campaign, product, or payout will meet your expectations. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement. Opinions and feedback expressed by participants are their own and do not represent Parallelism.
12. Limitation of Liability
To the maximum extent permitted by law, Parallelism, its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, earnings, or goodwill, arising out of or related to your use of (or inability to use) the platform, any campaign, any third-party product, or any payout, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. Our aggregate liability for any claim arising from these Terms or the platform shall not exceed the amount, if any, you paid us in the prior twelve (12) months.
13. Indemnification
You agree to indemnify, defend, and hold harmless Parallelism, its affiliates, officers, employees, and partners from and against any claims, damages, losses, liabilities, settlements, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the platform, your violation of these Terms, your infringement of any third-party rights, or your content or conduct, including prohibited conduct under Section 5.
14. Third-Party Services & Content
Content Ownership and Rights:
By uploading, posting, or submitting any content, including images, videos, documents, PDFs, or other materials, you represent and warrant that you own the content or have obtained all necessary rights, licenses, permissions, and consents to upload, share, display, and distribute it through the platform.
You retain ownership of your content and grant the platform a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, distribute, and process such content solely as necessary to operate, provide, and improve the platform’s services.
You are solely responsible for ensuring that your content does not infringe upon any third party’s intellectual property, privacy, or other legal rights. The platform reserves the right to remove content that violates these requirements or applicable laws.
The platform may integrate with, link to, or display third-party services such as Stripe. We do not control and are not responsible for the content, accuracy, safety, legality, or practices of any third party. Your interactions with third parties are solely between you and them, and any terms they impose apply. Parallelism disclaims all liability arising from your involvement with third-party content and services.
15. Privacy & Data
Your use of Parallelism is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the platform you consent to the data practices described in that policy. Where applicable, we comply with GDPR, CCPA, and other regional data-protection regulations.
16. Force Majeure
We shall not be liable for any delay or failure to perform our obligations (including processing payouts or campaigns) where such delay or failure results from causes beyond our reasonable control, including acts of God, natural disasters, internet or infrastructure outages, failures of third-party providers (such as Stripe), labor disputes, pandemics, governmental actions, or other circumstances beyond our control.
17. Modifications to These Terms
We may update these Terms periodically. Material changes will be communicated via the platform or email. Your continued use of Parallelism after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the platform and may delete your account.
18. Governing Law, Dispute Resolution & Class Action Waiver
These Terms are governed by the laws of the State of Arizona, USA, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the platform shall be resolved through final and binding arbitration administered in Arizona, USA, rather than in court, except that you may assert claims in small-claims court if they qualify.
You and Parallelism each agree to resolve disputes on an individual basis only and waive any right to participate in a class action, class arbitration, or representative proceeding. No arbitration may be consolidated with another arbitration. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
19. General Provisions
These Terms constitute the entire agreement between you and Parallelism regarding the platform and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions shall remain in full effect. We may assign these Terms without notice; you may not assign them without our consent. No waiver of any provision constitutes a waiver of any other provision. Section headings are for convenience only and do not affect interpretation.
For questions about Terms of Service, contact us at support@parallelism-us.com.